Optimisation work is being conducted by two expert teams. They are responsible for carrying out a detailed analysis of areas needing improvement as regards sales and logistics within the Company. The teams are currently working to identify key operational problems within the sales structures and develop systemic solutions that improve internal organisation and communication with customers.
“The key objective of the work is, above all, to shorten the times of execution of certain tasks, obtain more accurate data for monitoring and settling purchases, plan sales in a modern manner and implement new e-commerce solutions. In addition, we want to improve reporting and access to management information,” says Jacek Rawecki, Vice President of Supply Chain Management at KGHM.
Improving internal organisation
The team has made a thorough review of the main processes, as well as those that support the sales segment, identified sectors that need improvement, and defined new needs as a set of comprehensive proposals for solutions that enrich the functionality of the SAP system currently being modernised. The SAP integrated information system implemented in the company is designed to efficiently support business management. It enables, among others, central planning and execution of tasks such as sales planning, calculation of unit costs and accounting production costs and, above all, presentation of integrated and specific data throughout KGHM's operations.
While continuing the review, the teams indicated areas that need special attention, within which it would be possible to improve the circulation of documents from the areas of trade and logistics. A road map for the launch of business functions used in KGHM Polska Miedź S.A. has been outlined in cooperation with COPI, while other required functions (currently unsupported by systems and applications) have been initially addressed.
As part of the teams' further work, a set of activities will be activated, whose goal is to achieve the highest possible optimisation of the utilisation of workflow tools in the area of trade and logistics.
One of the major activities in the area of trade is to ensure the functioning of the organisation according to the "Know Your Customer" Policy, i.e. in terms of preventing potentially unfair financial practices in KGHM and KGHM International. The main aim of this measure was to fully specify requirements and, based on this, launch an application that registers all contractors working with KGHM. At the moment the Data Center (IT) Division is at the final stage of implementation – the application will be launched by the end of the year. Another, no less important, element was to define and submit proposals for functional changes for support systems, i.e. "eChancellery" in the area of workflow and documenting the activities of large organisational structures of the Headquarters.
The teams are also modernising reporting processes. The "managerial dashboard", developed in cooperation with the DCD, will enable constant monitoring of management information. This tool will provide the management of the Company with round-the-clock access to key data from mobile devices and desktop computers. The solution allows fast-track analysis of the results obtained and allows the streamlining of decision-making processes in the areas of sales and logistics. At the same time, the reporting process within KGHM International is being improved.